[博客相关] 来自support@supportwebsite.com的回复邮件(二)
Posted on 星期六, 05月 24th, 2008 at 2:57 am. 6,492次浏览
不知道我应该高兴还是应该难过,这是我第三次接到了空间商反馈给你的问题报告的电子邮件。其实前两封信,至今也没有找到人帮我完全翻译出中文来。真是苦于无助,只能按和以前一样,把邮件主要内容贴出来,希望能够遇到贵人,可以帮我解决语言障碍。呵呵!~说实话,这么多邮件中我能够看明白就是他们客服电话了,看看是时间要恶补一下英语了……
Our support staff has responded to your request, details of which are described below:
Discussion Notes
Support Staff Response
Dear guoping xu,
Thank you for taking time to contact Online Support. Unfortunately, I am unable to determine how to assist you in this matter given the information you have provided. Please reply to this email with a detailed description, in plain English text, of what is happening. Be sure to include the full text of any error messages you may be encountering. Also include your name, customer number, a domain name from the account or the email address that would be on file for your customer account.
Be aware that it may be necessary to release account specific information in our response. For security reasons, we cannot release account specific information without appropriate verification. Please include the last four digits of a payment method on file or the account’s four-digit Call-in PIN with your reply. Once you have provided this information and verification, we can assist you further.
Please let us know if we can assist you in any other way.
Sincerely,
Alex P.
Online Support
If you need further assistance with this matter, please reply to this email or contact customer service at (480) 505-8877 and reference [Incident ID: 3984597].
Please let us know how we are doing by completing the survey located here.
Thanks,
GoDaddy.com, Inc.
[博客相关] 来自support@supportwebsite.com的回复邮件(一)
Posted on 星期五, 05月 23rd, 2008 at 2:42 am. 6,795次浏览
昨天收到了一封来自support@godaddy.com的回复邮件,邮件内容还没有请人帮忙翻译出全文来,今天又收到了另外一封来自support@supportwebsite.com的回复邮件。我看了半天,也没有看出到底邮件中说的是什么内容,即使借助于网络在线翻译,也凑不出邮件到底是何意。不过,我还是效仿昨天的日志做法,把邮件全文内容贴出来,希望有能力翻译的朋友伸出援助之手,彻底解决这两封来自国外的电子邮件翻译难题。
Our support staff has responded to your request, details of which are described below:
Discussion Notes
Support Staff Response
Dear Sir or Madam,
Thank you for contacting Online Support.
We are currently not experiencing any problems with our servers at this time. At this time, it appears that your hosted site with us is resolving instantly, without any problems. If you still are unable to view the site, I suggest that you clear out your internet cache and Cookies. This process will be unique to the web browser and operating system you are using. Please look to the help documentation for your browser for assistance with this process. If you still have problems, please respond with a screen capture of any errors you may be receiving, or the behavior of the application that is causing difficulty. Also, please provide a detailed description of the issue at hand, and steps that we can take to reproduce this issue.
Please let us know if we can assist you in any other way.
Regards,
Gary P.
Online Support Technician
Customer Inquiry
hi,i’m user of godaddy,my register email is starpiaosnow@163.com
accout is starpiaosnow.
In recent days found that the site can not be normal to open the regular visit. Tips errors are as follows:
Service Temporarily Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
I can’t get the reason.please help me checking my accout.
Best regards!
——————————————————————————–
If you need further assistance with this matter, please reply to this email or contact customer service at (480) 505-8877 and reference [Incident ID: 3984607].
Please let us know how we are doing by completing the survey located here.
Thanks,
GoDaddy.com, Inc.
[博客相关] 来自support@godaddy.com的回复邮件
Posted on 星期四, 05月 22nd, 2008 at 2:16 am. 5,892次浏览
今天还是为空间不能正常访问而倍感不安,因为现在博丫网的流量让我欢喜,但空间的访问问题让我烦恼,再加上自己英文水平差,不要说打客服咨询情况了,就算是写封电子邮件说明情况也是一大挑战。我期待已久的回复邮件终于来了,此时的我又是倍感焦虑,如何将这封邮件翻译成中文,对我而言,非常难,我茫然不知所措了,只能把邮件全文内容贴出来,希望懂英文的能够帮助翻译此段邮件!
Discussion Notes
Support Staff Response
Dear guoping xu,
Thank you for contacting Online Support. Unfortunately I was not able to duplicate the issue that you’ve indicated. This is possibly an error being displayed only when you have reached the limit of 50 concurrent connections to your site. We’ll need to be able to see the error that you are encountering before we can further troubleshoot. If there are further steps that we need to take then please respond with them and we’d be happy to further investigate. I apologize for any inconvenience.
Regards,
Felicia B.
Online Support Team
Customer Inquiry
Name : guoping xu
Phone : 13858992500
Browser Info : Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 2.0.50727; Alexa Toolbar; GreenBrowser)
hi,i’m user of godaddy,my register email is starpiaosnow@163.com
accout is starpiaosnow.
In recent days found that the site can not be normal to open the regular visit. Tips errors are as follows:
Service Temporarily Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
I can’t get the reason.please help me checking my accout.
Best regards!
——————————————————————————–
If you need further assistance with this matter, please reply to this email or contact customer service at (480) 505-8877 and reference [Incident ID: 3984597].
Please let us know how we are doing by completing the survey located here.
Thanks,
GoDaddy.com, Inc.