来自support@supportwebsite.com的回复邮件(三)
Posted on 星期天, 五月 25th, 2008 at 5:07 下午. 11,733次浏览博丫网这几天出现503的错误提法减少了不少，但是情况仍会有发生。问题也差不多到了自行解决了，但我至今还不明白那到底是什么原因造成的呢？而后我进入网易邮箱之后，又收到他们的两封回复邮件。
第一封英文电子邮件内容是：
Discussion Notes
Support Staff Response
Dear guoping xu,
Thank you for contacting Online Support with regards to this issue. Unfortunately, we have not been able to understand your past two responses as it appears to be written with non-English characters. However, the earlier request you made was regarding the domain name xuguoping.net, which is currently resolving almost instantly and without issue.
Because we have not been able to read your responses nor duplicate any errors, please reply to this email with a detailed description, in plain English text, of what is happening. Be sure to include the full text of any error messages you may be encountering.
Be aware that it may be necessary to release account specific information in our response. For security reasons, we cannot release account specific information without appropriate verification. Please include the last four digits of a payment method on file or the account’s four-digit Call-in PIN with your reply. Once you have provided this information and verification, we can assist you further.
Please let us know if there is any other way we can assist you.
Thank you,
Brandon C.
Online Support Technician
第二封英文电子邮件内容是：
Our support staff has responded to your request, details of which are described below:
Discussion Notes
Support Staff Response
Dear Sir/Madam,
Thank you for contacting online support.
We are unable to determine how to best assist you with your issue based on the request that you sent to us via email. If you are still having problems, please resend your request in plain English text. In order to further troubleshoot this matter, we will need your name, customer number, domain name and a detailed explanation of the problem that you are experiencing. Upon receipt of your message, we will be happy to assist you further with your customer account.
Sincerely,
Christopher B.
Online Technical Support
我根本不知道这连续收到五封邮件之间有什么必然的联系。这种复制的形式，根本也得不到最终中文翻译。一时间我再也不想把时间花费在翻译这些邮件里。最近流量突然上升，让我渐渐明白了，网站优化的重要性，网站内容的及时性，尽快抓住热点或焦点问题，会为网站自身宣传提供很好的口碑宣传，我以后一直要坚持做下去。
