来自support@supportwebsite.com的回复邮件(二)

Posted on 星期六, 05月 24th, 2008 at 2:57 am. 6,490次浏览

　　不知道我应该高兴还是应该难过，这是我第三次接到了空间商反馈给你的问题报告的电子邮件。其实前两封信，至今也没有找到人帮我完全翻译出中文来。真是苦于无助，只能按和以前一样，把邮件主要内容贴出来，希望能够遇到贵人，可以帮我解决语言障碍。呵呵！～说实话，这么多邮件中我能够看明白就是他们客服电话了，看看是时间要恶补一下英语了……

　　Our support staff has responded to your request, details of which are described below:

　　Discussion Notes

　　Support Staff Response

　　Dear guoping xu,

　　Thank you for taking time to contact Online Support. Unfortunately, I am unable to determine how to assist you in this matter given the information you have provided. Please reply to this email with a detailed description, in plain English text, of what is happening. Be sure to include the full text of any error messages you may be encountering. Also include your name, customer number, a domain name from the account or the email address that would be on file for your customer account.

　　Be aware that it may be necessary to release account specific information in our response. For security reasons, we cannot release account specific information without appropriate verification. Please include the last four digits of a payment method on file or the account’s four-digit Call-in PIN with your reply. Once you have provided this information and verification, we can assist you further.

　　Please let us know if we can assist you in any other way.

　　Sincerely,

　　Alex P.

　　Online Support

　　If you need further assistance with this matter, please reply to this email or contact customer service at (480) 505-8877 and reference [Incident ID: 3984597].

　　Please let us know how we are doing by completing the survey located here.

　　Thanks,
　　GoDaddy.com, Inc.

Tags: godaddy主机, 在线翻译, 英文邮件